Program Assistant – Clinical Services
199 County Road DF
Juneau, WI 53039
County: Dodge
ESSENTIAL FUNCTIONS
*Greets and assists visitors. Notifies office staff of visitors, appointments, or schedules appointments as appropriate.
*Answers phone calls and routes within the assigned department as appropriate.
*Responds to inquiries regarding programs, services, or complaints and refers individuals to appropriate staff.
*Assists with mail distribution.
*Orders office and miscellaneous supplies as directed.
*Coordinates repair service for multifunction machines and vending machines as required.
*Schedules appointments, conference rooms, and vehicles or transportation, as required.
*Creates, proofs, edits, and/or formats routine correspondence, newsletter articles, etc.
*Enters, scans, updates, and maintains information in spreadsheets, databases, and reports.
*Performs routine office clerical functions; opens and distributes office mail; files, faxes, and photocopies documents; maintains office supplies, materials, and equipment.
*Receives and processes payments, applying payment to proper account, and providing receipt of transaction when necessary.
*Provides backup assistance to other Department personnel as needed.
*Ensures HIPAA, consent for treatment and fee for service forms are signed annually from all clients.
*Adds alerts and updates in the electronic health record.
*Coordinates calls between crisis Intake, law enforcement and hospital facilities, etc.
*Obtains personal, financial, and insurance information from clients and maintains current information within the electronic health record for accurate billing.
*Balances cash daily and ensures all financial information is entered correctly into the electronic health record.
Apply HERE
Starting Wage: $19.29/hour